On gutter cleaning day we arrive, look inside your gutters with the camera, vacuum them out from the ground, test each outlet and downpipe with water, check again with the camera and bag the waste. Most homes take thirty minutes to ninety minutes. You don’t need to be in if we can reach the back.
Do I need to be home?
No, as long as we can get to the back of the house. Leave the side gate unlocked and tell us about dogs, alarms or anything we should know. We text when we’re done.
What do you do first?
We walk round the house and look at the gutters from the ground, then set up the vacuum and poles. We look inside each gutter with the camera, so we know what we’re dealing with. If you’re home, you can watch on the screen.
How is the gutter cleared?
We work along each run with the vacuum, from the ground. The nozzle lifts leaves, moss, silt and water into the drum. We pay extra attention to outlets and corners.
Do you check the downpipes?
Yes. Once each gutter is clear, we run water down each outlet and watch the bottom of the pipe. If it’s slow, we clear it. Downpipe unblocking.
How do I know it’s done?
We check each gutter again with the camera and take photos. We can send them to you.
What happens to the mess?
The waste goes into bags and we take it away. We sweep up anything that falls.
How long does it take?
Most homes take thirty to ninety minutes, depending on size, access and how full the gutters are.
What if you find a problem?
We show you on the camera and explain. We don’t do repairs, but we tell you who to call.
How do I pay?
We confirm the price before we start and tell you how to pay when we book.
Can you clean the fascias while you’re there?
Yes, on the same visit if you’d like. Fascia and soffit cleaning.
How do I book?
Get a free quote or call 07346 818746.
What should I do before you arrive?
- Unlock the side gate, or tell us where the key is
- Move cars off the drive only if they sit right under a downpipe we need to reach
- Bring in washing and move anything delicate from directly under the gutters
- Keep pets indoors while we’re working
- Let us know about anything we should avoid, like a fragile greenhouse or a pond
That’s it. You don’t need to clear the patio or move garden furniture unless it’s right against the wall.
What happens if it rains?
Usually nothing changes. The vacuum handles wet debris, and rain actually helps show where water is going. Only strong wind, ice or thunder stops the job. If we need to move your clean, we’ll text you and rebook for the next suitable day.
Will it be noisy?
The vacuum is about as loud as a big household vacuum or a garden blower, in bursts of a few minutes as we work along each run. It doesn’t run continuously, and we don’t start early in the morning.
Do you need water or electricity?
Usually not. We bring our own kit. For the downpipe water test we may ask to use an outside tap if you have one, which saves carrying water round the house.
Will you tell me if something needs fixing?
Yes. If the camera shows a cracked section, a leaking joint, a dropped bracket or a gap behind the gutter, we’ll show you the photo and explain what it means. We don’t do repairs ourselves, and we won’t invent problems. You’ll get the same picture we see, so you can decide what to do and who to call.
What happens after the clean?
We text when we’re done, send the camera photos if you’d like them, and note the job so we can remind you when the gutters are due again. Most homes need doing once a year; homes under trees or with mossy roofs often need it twice. How often should gutters be cleaned?
Can neighbours book on the same day?
Yes, and it often makes sense, especially on terraces and semis where gutters are shared. Tell us when you book and we’ll fit them in. Who cleans shared gutters?
How do you price it on the day?
We agree the price when you book, based on your home and what you’ve told us, and confirm it before we start. If the camera shows something that would change the job, such as a downpipe blocked deep down or gutters full of plants, we tell you and agree any extra before doing it. If the gutters turn out not to need doing yet, we say so. See our prices.
What does the debris look like?
Usually a mix of wet leaves, moss, black silt and roof grit, sometimes with seedlings, sycamore keys, the odd ball and bits of old nest. Many people are surprised how much comes out of gutters that looked fine from the ground. If you’re home, we’re happy to show you the drum before we bag it.
